Frequently Ask Questions
What is ToughenedLam
ToughenedLam. is an online marketplace where you can buy a huge range of Toughened Lam. We aim to make it easy to order customised glass for most applications from the comfort of your home or office.
Where do you deliver?
We deliver Melbourne, Sydney, Brisbane, Perth! For orders in capital cities your glass will typically be delivered 100km of warehouse. For orders outside the 100km extra charges will apply.
How do I place an order online?
To place an order online, simply browse our range of glass types, select the item and thickness you require. You can then enter your shape, sizes and options such as toughening and edgework. Once you’ve customised your glass you can then add it to your cart, enter your shipping details and payment details, and complete your order.
What payment options do you offer?
We accept payments via credit card.
What is the difference between edgework options?
If you select ‘none’ for edge finish the glass will simply be clean cut and not polished, bevelled or arised. This option is typically only used for glass which goes into a frame (eg, for windows).
Do you offer installation services?
No, we do not offer installation services.
How long does delivery take?
Delivery times depend on your location and the item you have ordered. We provide estimated delivery times only. Standard delivery times are generally between 7-10 business days, but some items can take up to 3 weeks.
Do you offer wholesale pricing?
Yes, we offer special pricing for wholesale orders. Please get in touch with us via our contact page for more information.
How can I contact you?
You can get in touch with us via our contact page . We endeavour to get back to all enquiries within 24 hours.